What Are the Terms & Conditions of New Patidar Medical Stores Online?

By using New Patidar Medical Stores’ online services, you agree to the following terms & conditions:

1️⃣ Order Placement & Cancellation:

• Orders once placed cannot be modified.

• DavaIndia orders can only be canceled before the status changes to "Order Submitted for Processing."

• Branded medicine orders can only be canceled before the status changes to "Order Packed."

• Each order cancellation deducts 1 point from your Order Score (every user gets 10 points). If your score reaches 0, online services will be restricted.

2️⃣ Payment & Refunds:

• All payments must be made through approved methods.

• Refunds (if applicable) will be processed as per our refund policy.

3️⃣ Delivery & Shipping:

• Orders are delivered via NDSPL or affiliated delivery partners.

• Delivery timelines vary based on location and product availability.

4️⃣ Returns & Replacements:

• Returns are subject to approval based on the product type and usage period.

• For near-expiry medicines, return requests may be accepted or declined based on return availability in your area.

5️⃣ Customer Support:

• For any issues, email [email protected] or call 0731-2704252 or 0731-4099163.

For a complete list of our terms & conditions, visit our website.